We do a lot of different things to prepare for summer camp, but none is more important than selecting and training our staff. Without a skilled, caring staff there is no Campus Kids as we know it.We need to recruit qualified applicants (that story is for another blog) and then process their applications (which include references). For those who appear qualified, we schedule an interview. No staff member -- whether they live near or far, whether we already know them (former camper) or not -- must have this interview, which most often means a conversation with me. We try to meet in-person, but that's not always possible because some of our staff live in other parts of the U.S., or even other countries. In those cases, I do a phone/Skype interview, and I have to say that I've done many of these over the years. I won't tell you how many, but it's enough that I feel very confident that the interview helps me select really good staff.As you can see from these photos (below), Jeremy got out the camera one day to record one of my interviews (I think this one was with a staff assistant candidate). As you may know, our office is in my home, where Jeremy, Teri and I share a cozy little basement space. For interviews, I go upstairs with my headset and my notes and speak to the candidate by pre-arranged appointment.
The interview accomplishes at least two goals. First, it gives me a chance to complete my assessment of the applicant before making a hiring decision, as well as helping the applicant find out more about our camp. And second, for those who are hired, the interview becomes the first step in their orientation and training. Yes, we have a formal staff training week before camp starts, but the training really begins with our interview conversation. We start to develop our rapport and understanding of what it's like to work at our camp and within our philosophy.Interview are serious business, but they are also great fun. Amazing people apply to work at camp and I enjoy learning more about their lives and accomplishments and answering their questions. If you think camp is great, then you can imagine that the people who would want to work at camp are pretty great too.In other blogs I'll tell you more about the hiring, screening and training process, and describe to you our "re-interviews" with returning staff.In the meantime, I hope you enjoyed our blizzard this week and that your vacation wasn't spoiled by a cancelled flight. In less than two weeks we have our leadership team coming in for a 3-day planning session and I'm keeping my fingers crossed that we won't have this kind of weather to deal with.Our camp sundial (which sits on my front porch until we go back up to camp in June) looked pretty different this week compared to the summer. I took a couple of photos (see this blog on our website) before retreating inside to eat a few more homemade cookies and wait out the storm.To all you campers out there, I'm sorry this blizzard didn't make you miss school. Well, actually I'm not sorry because snow days can make school go longer and mess up the start of camp. So, truthfully, I was very happy this storm missed cancelling a school day. Sorry, kids.Enjoy the rest of your vacation week. Have fun. I'll talk to you soon.Tom
P.S. -- Don't forget that you can see even more photos on our blog by visiting our website: www.campuskids.com/newjersey.htm
The interview accomplishes at least two goals. First, it gives me a chance to complete my assessment of the applicant before making a hiring decision, as well as helping the applicant find out more about our camp. And second, for those who are hired, the interview becomes the first step in their orientation and training. Yes, we have a formal staff training week before camp starts, but the training really begins with our interview conversation. We start to develop our rapport and understanding of what it's like to work at our camp and within our philosophy.Interview are serious business, but they are also great fun. Amazing people apply to work at camp and I enjoy learning more about their lives and accomplishments and answering their questions. If you think camp is great, then you can imagine that the people who would want to work at camp are pretty great too.In other blogs I'll tell you more about the hiring, screening and training process, and describe to you our "re-interviews" with returning staff.In the meantime, I hope you enjoyed our blizzard this week and that your vacation wasn't spoiled by a cancelled flight. In less than two weeks we have our leadership team coming in for a 3-day planning session and I'm keeping my fingers crossed that we won't have this kind of weather to deal with.Our camp sundial (which sits on my front porch until we go back up to camp in June) looked pretty different this week compared to the summer. I took a couple of photos (see this blog on our website) before retreating inside to eat a few more homemade cookies and wait out the storm.To all you campers out there, I'm sorry this blizzard didn't make you miss school. Well, actually I'm not sorry because snow days can make school go longer and mess up the start of camp. So, truthfully, I was very happy this storm missed cancelling a school day. Sorry, kids.Enjoy the rest of your vacation week. Have fun. I'll talk to you soon.Tom
P.S. -- Don't forget that you can see even more photos on our blog by visiting our website: www.campuskids.com/newjersey.htm
I actually have an "interview script" that I use to guide me through our conversations, though I admit that I often deviate because there are so many interesting things to talk about with the applicants. |
Jeremy got a wide shot here because he wanted you to know that there's a big fish that listens in on these interviews. You should see the expression on people's faces when they come for an in-person interview and are sitting next to the big orange guy! |